About the Company

Founded in 2019, Novutech is a dynamic digital transformation partner with a team of over 60 consultants across Europe. We specialize in finance-focused digital transformation projects for international scale-ups and mid-sized enterprises. Our expertise lies in leveraging a core tech stack and the experience from hundreds of successful projects. We are committed to designing, delivering, and supporting end-to-end solutions that drive growth and efficiency.

About the Role

Novutech is seeking an experienced Product Manager to lead the full product lifecycle of our E-Invoicing solution, a NetSuite integration bundle serving customers across multiple European markets. We need someone who can ensure product stability, manage a clear roadmap, coordinate releases, and implement robust maintenance strategies as we scale this solution. This is a critical role as E-Invoicing continues to expand across Europe with mandatory compliance deadlines in Belgium, France, Germany, and other countries. You'll be responsible for ensuring product stability, managing the technical roadmap, coordinating releases, and working closely with our development team and external integration partners (InvoPop).

Key responsibilities:

• Product Strategy & Roadmap: 

  • Define and maintain a clear product roadmap for the E-Invoicing bundle, balancing customer needs, regulatory compliance requirements, and technical debt. 

  • Prioritize features and enhancements based on market demand, compliance deadlines.

  • Drive product maturity ensuring scalability, reliability, and consistent quality across all implementations. 

  • Identify opportunities for multi-country expansion and new market entry (currently supporting Belgium, France, Netherlands, Germany, Denmark, Austria).

  • Monitor competitive landscape and positioning against other SDN partners and e-invoicing solutions.

• Product Development & Release Management: 

  • Own the end-to-end product lifecycle for the E-Invoicing bundle, from design through deployment and ongoing maintenance.

  • Manage bundle releases including version control, testing protocols, deployment procedures, and rollback strategies. 

  • Define and document technical specifications, working closely with NetSuite developers. 

  • Ensure bundle stability and compatibility across different NetSuite environments (Legacy Tax vs. SuiteTax, customizations, etc.). 

  • Coordinate with InvoPop (external partner) on API updates, connector changes, and compliance requirements.

  • Establish quality assurance processes to prevent issues before they reach customers.

• Maintenance & Support Operations: 

  • Design and implement maintenance frameworks for ongoing bundle updates, bug fixes, and regulatory changes. 

  • Establish clear SLAs for different types of issues (critical bugs, compliance updates, minor enhancements). 

  • Create customer communication protocols for monthly updates, quarterly health reports, and planned maintenance. 

  • Monitor product health through error rates, processing volumes, and customer feedback. 

  • Build proactive alert systems to catch issues before they impact customers.

  • Manage technical debt and plan for scalability improvements.
    

• Cross-Functional Collaboration: 

  • Work closely with delivery teams to ensure smooth implementations and gather product feedback. 

  • Partner with sales to define scoping processes, pricing models, and customer onboarding. 

  • Collaborate with customer success to track product adoption and drive value realization. 

  • Coordinate with compliance experts to stay ahead of regulatory changes across European markets. 

  • Manage relationships with external partners (InvoPop, NetSuite, regulatory bodies).

• Documentation & Knowledge Management: 

  • Create and maintain product documentation including technical specifications, user guides, and training materials. 

  • Document bundle architecture and dependencies for knowledge transfer and troubleshooting. 

  • Build internal playbooks for common scenarios (scoping, configuration, troubleshooting, upgrades). 

  • Establish best practices for bundle customization and extension.

Why joining Novutech?

• Be part of a fast-growing company with a startup spirit, and enjoy a friendly environment with tremendous colleagues and a hybrid work setup.

• Experience a place where you can grow, learn, and make a significant impact.

• Benefit from a good work-life balance, fostering both personal and professional well-being.

• Enjoy international exposure by collaborating closely with colleagues across our global offices, enriching your professional experience and broadening your cultural understanding.

Must-have

• 3-5+ years of product management experience in B2B SaaS or enterprise software.

• Direct experience with NetSuite SuiteApp or bundle development (designing, building, releasing, and maintaining).

• Background working for an SDN partner or NetSuite consultancy.

• Proven track record managing technical product lifecycles including releases, versioning, and ongoing maintenance.
  

• Deep understanding of NetSuite architecture including SuiteScript, SuiteBundler, customization framework.

• Knowledge of NetSuite tax engines (Legacy Tax and SuiteTax).

• Experience with API integrations and managing third-party dependencies.

• Comfortable reading code and working closely with developers (SuiteScript, JavaScript).
  

• Strong prioritization skills balancing competing demands (features vs. stability vs. compliance).

• Release management expertise including change management, testing protocols, and risk mitigation.

• Customer-centric mindset with ability to translate technical complexity into business value.

• Data-driven decision making using metrics to guide product strategy.

• Excellent communication skills for technical and non-technical audiences.

• Project management skills to coordinate across multiple teams and external partners.
  

• Experience managing bundle updates across multiple customer environments, dealing with NetSuite version compatibility issues, coordinating releases when customers have customizations, and debugging production issues.

• Understanding of the tension between customization requests and product standardization.

• Process-oriented but pragmatic approach, knowing when to establish rigorous procedures and when to move fast.

Great to have

• Experience with integration products or middleware solutions.

• Understanding of SaaS product metrics (churn, adoption, product-led growth).
  

• Familiarity with e-invoicing standards (Peppol, UBL, CII) and European compliance requirements.

• Understanding of deployment strategies for multi-tenant SaaS environments.
  

• Understanding of recurring revenue models and SaaS economics.

• Experience with compliance-driven products where regulatory deadlines impact the roadmap.

• Ability to balance short-term customer demands with long-term product vision.

• Commercial awareness of pricing, packaging, and go-to-market strategies.

If you are excited about the opportunity to make a difference and grow with us, we want to hear from you! Join Novutech and be part of an adventure that’s shaping the future of digital transformation.